About Us

Your Journey. Our Passion.

Enjoy Safe. Dependable. Comfortable Journey with Pronto

At Pronto Journeys, we believe that travel is more than just visiting the destination — it’s about creating a memorable journey.

In the 20th year of delivering our services in the San Francisco Bay Area and nationwide since 2017, we have operated:

• 60,000+ Journeys
• 2.4M+ passengers transport
• 100% injury-free

For the memorable journeys we have created for our diverse set of customers - Schools, Colleges & Universities, Corporations, Tour Operators, Public Agencies, Private groups, Wedding Groups, Event planners and organizers, Stadium or venue operators, Fleet owners and operators, Shuttle service operators -  our customers have rewarded us with rating of 4.93 out of 5.00 Stars.

Enjoy Safe. Dependable. Comfortable journey with Pronto:

Safety  : It is our # 1 priority and permeates each and every aspect of our company - drivers, vehicles, planning and operations. Our safety record is impeccable. Did you know that the Federal Department of Transportation and its agency - Federal Motor Carrier Safety Administration (FMCSA) compiles the safety records for all licensed passenger carriers? Click here to check our Safety Management System (SMS) profile.

For the 60,000+ trips we have operated and 2.4M+ passengers who have taken the journeys with us, our safety record is perfect - 100% of the trips have been injury-free.

This record and our FMCSA SMS profile places our safety record in the 99th Percentile  of all the operators in the San Francisco Bay Area.

Dependability:  Whether it is a school field trip, college football game, San Francisco 49ers game, Corporate event or Wedding, we know you have depended and continue to depend on us to get to your destination safely and dependably.

Dependability for every journey starts with planning. With our cloud-based reservation and dispatch system we give you the ability to Book. Manage. Track.  each and every journey you take with us - just the way you can book, manage and track your ride share with Uber and Lyft.

Access our reservation system from the browser of your choice and / or from the Pronto Mobile App.

• Past, present and future trips
• Track your journeys in real time
• Connect with the driver with the touch of a button

The true dependability test is our rapid action response to last minute changes, delays, breakdowns. Our battle-tested operations team - with 19+ years of experience under their belt - is on call 7 x 24.

With our proactive management of all the trips you book with us, our On-Time Arrival (OTA) performance has been extraordinary.

Have you experienced a delay or breakdown with a trip you have booked with another operator? With the 6,775 affiliates in the Pronto Network nationwide, there is NO OTHER group transportation company better equipped to respond to delays, breakdowns anytime, anywhere, nationwide.

Comfort:  Making the journey comfortable for each person on the journey is only the tip of the iceberg. Our on-line system is designed for the peace of mind and comfort for all the stakeholders involved in the journey:

• Booker : School / district administrator, transportation manager, event planner - whether you are managing one trip or a hundred concurrent trips in one location or across the country, our system puts you in control and charge. Book, manage and track all the trips from your desktop browser or from the Pronto Mobile App even when you are away from the office
• Manager / Supervisor / Director : Are you responsible for group transportation for your sprawling nationwide organization? Our cloud-based system and the Pronto Mobile App enables you to track and manage all the trips - whether it is tens, hundreds or thousands. Need to generate up-to-the-minute report? Present your budget based on prior year's data? It's a snap with Pronto
• Accounting : With your online account you have access to all the invoices - past, present and future - and the payment status for each, which makes reconciliation easy. 

Let's go, Pronto!

• Book your journey
• Create an organization-wide account and sub-accounts for each individual team, school, department to book, manage, track their own trips
• Create, book and manage shuttle services
• Create, book and manage the journey for your group and invite your friends, colleagues and families to join you - and let Pronto handle the rest

Meet Pronto:

Meet Pronto, our Cavalier King Charles Spaniel (CKCS) puppy. Pronto will be your guide, companion to help and assist you with all the aspects of your journey.

Follow and accompany Pronto - #WhereIsPronto and #WhereIsProntoToday - on our social media sites - Facebook, Instagram, YouTube, X and Linked-In - on its journeys around the World.



Follow Pronto on its journeys with you - school trip, sports team outing, college tour, social mixer, corporate event, wedding, night on the town, employee event - in the San Francisco Bay Area, around the country and across the World on Facebook, Instagram, YouTube, X, and Pronto's other social media channels.